UPDATE 2/23/15 - Please refer to the new post regarding this topic | https://forums.mcprohosting.com/threads/paypal-mcprohosting.16913/

LiveChat threads will be locked, notice here:
https://forums.mcprohosting.com/threads/regarding-threads-pms-to-livechat-paypal.8421/

MCPH staff and MCPH Forums Staff know about the PayPal issue. Same issue as the LiveChat threads, they will be locked...
IMPORTANT Live Chat Downtime
In the past few days, there have been multiple threads asking about why the Live Chat box isn't showing up. MCPH has currently disabled Live Chat to have a heavier focus on decreasing the time you have to wait for a support ticket.

From MCPH Staff Member Nate:
On behalf of myself, and the rest of the Staff here on the MCProHosting Forums, we wish you all the best of fun on your MCProHosting Minecraft Server! Happy 2k15!