Cant open server at all

Discussion in 'Help Desk' started by PurpleBaby01, Aug 14, 2015.

?

Help?

  1. way to help

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  2. way to help my server

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  1. PurpleBaby01

    PurpleBaby01 New Member

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    it tells me there is a fault somewhere in the system and im wanting to open it and see wither i can open it or not but it just wont let me please someone help me and help me figure out wat to do
     
  2. Ellie

    Ellie Active Member

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    What stage are you at? Have you purchased the server yet or are you trying to start it up? Thanks :)

    ~DomThePotato
     
    • Agree Agree x 1
  3. PurpleBaby01

    PurpleBaby01 New Member

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    iv just started (trying to get the hang of things but im not able to access concle my friends have and they say its simple but im not able to figure it out and ive done everything i bought it and ery ting
     
  4. Ellie

    Ellie Active Member

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    You can find the Control Panel here (Click on it). If you have any further questions don't be afraid to ask :)

    ~DomThePotato
     
    • Agree Agree x 1
  5. PurpleBaby01

    PurpleBaby01 New Member

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    Your own servers and other servers you have access to will be listed here. this is wat i get im not really sure how to edit it yet
     
  6. Ellie

    Ellie Active Member

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    Are you logged in? And are you sure you've bought it? Please check your email for more information from MPH, be sure to check your spam just in case :)

    ~DomThePotato
     
  7. ChrisC

    ChrisC Forum Moderator
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    #7 ChrisC, Aug 14, 2015
    Last edited: Aug 14, 2015
    • Useful Useful x 1
  8. PurpleBaby01

    PurpleBaby01 New Member

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    when i go to check stuff this always pops up
    Dear Valued Customer,
    We are currently investigating a service outage relevant to servers on Node 47.


    Our hardware and networking engineers are working hard to isolate the issue and bring the node back online.


    Thank you for your patience, we look forward to rectifying the issue and restoring service as soon as possible.


    Best Regards,


    The MCProHosting System Administration Team

    and i dont have any services

    and when i click and it goes to my server i get "Your own servers and other servers you have access to will be listed here."
     
  9. Ellie

    Ellie Active Member

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    Is your server on node 47? Also that message would only come up if you went to the service status?

    ~DomThePotato
     
    • Agree Agree x 1
  10. PurpleBaby01

    PurpleBaby01 New Member

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    idk im just a noob at this but im gonna ask a friend for help and i think it is im not positvly sure
     
  11. Ellie

    Ellie Active Member

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    Right I am starting to get confused at your current position.

    1. Have you purchased the server and received a email from MPH confirming that? Yes/No
    2. Can you access the Control Panel, moreover do you know where that is located? Yes/No
    3. Have you started your server yet and do you know the ip? Yes/No
    4. In your Client area does it show an active service? Yes/No
    5. If no to last question, is there an invoice waiting to be paid for? Yes/No

    Please answer all 5 questions, thank you :)

    ~DomThePotato
     
    • Useful Useful x 1
  12. PurpleBaby01

    PurpleBaby01 New Member

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  13. PurpleBaby01

    PurpleBaby01 New Member

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    i had to confirm it Thank u for your help
     
  14. Ellie

    Ellie Active Member

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    @PurpleBaby01 Huzzah! Glad I could of been of assistance :).

    ~DomThePotato
     
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  15. PurpleBaby01

    PurpleBaby01 New Member

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    how do i make it as my bf can open conscol?
     
  16. jacksharkben

    jacksharkben Well-Known Member

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  17. Kazenotarlach

    Kazenotarlach New Member

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    1. Have you purchased the server and received a email from MPH confirming that? Yes
    2. Can you access the Control Panel, moreover do you know where that is located? Yes, and yes
    3. Have you started your server yet and do you know the ip? I'm assuming you mean via control panel, so yes, and yes.
    4. In your Client area does it show an active service? Yes

    So additionally in this process, I've opened the Console in the Control Panel, added my name to the white list, as well as one other to test and see if its just my PC, or something.
    Specifications of my server from console:
    Coal Server
    Server Type
    RPG Immersion version 1.0.1
    Node Node 330 - Minecraft - CHI
    World- Fort Stone guard

    Addons Purchased
    Custom Mod Pack(Low)
    Mod Support
    Premium Support

    Current installed Plugins:
    aAntiSpam AntiSpam with Chat Cooldown Release
    Essentials Provides an essential, core set of commands for Bukkit. Mature
    LimitedCreative Release
    mcMMO The goal of mcMMO is to take core Minecraft game mechanics and e... Mature
    WorldEdit Release
    (I'll need some advice on what would be good for a 26-50mod support server, with 30 max players, for an RPG world type...)

    Finally (Long post I'm sorry) I would like to thank you for your time in reading this post. I would like to apologize to the original post writer for using their thread, however they had the same issue I did, and to DomThePotato who seemed knowledgeable about what the issue could be caused by.


    DISCLAIMER: I am not in any way advertising my server here on this thread when displaying my server information. I am only stating the information to obtain assistance with my current issue. Thank you for your understanding.
     
  18. Ellie

    Ellie Active Member

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    @Kazenotarlach May you please make a new thread about this please to avoid confusion :)

    ~DomThePotato
     
  19. jacksharkben

    jacksharkben Well-Known Member

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    i have seen your service status and i have found out this
    Server Outage (Outage)
    • Priority - Critical
    • Affecting System - 47


    • Dear Valued Customer,
      We are currently investigating a service outage relevant to servers on Node 47.


      Our hardware and networking engineers are working hard to isolate the issue and bring the node back online.


      Thank you for your patience, we look forward to rectifying the issue and restoring service as soon as possible.


      Best Regards,


      The MCProHosting System Administration Team



    • Date - 08/12/2015 22:41
    • Last Updated - 08/12/2015 22:42
     
  20. Ellie

    Ellie Active Member

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    @jacksharkben ^^^^ Don't worry we've covered that :)

    ~DomThePotato
     

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