Separate names with a comma.
Discussion in 'Help Desk' started by Ash_Blu, Jan 10, 2016.
the login, as in minecraft or client?
If you found the active option go to it and a new page will load. Go to the bottom to hosting informaion and check the Username matchs your panel username.
Is this server you just purchase or you have had if for a while now?
it should match the minecraft login or the client panel login?
had it for about a week, like i said i was breeding cows and i suspect there were too many and BOOM my server crashed and it isnt fixed yet
what ticket category would crashing be under???
If im correct you said the when you login, you don't have any servers. Is that correct?
yeah, it says i have no servers in control panel but i do
It will go under plugin support.
man i know i have learned my lesson about cows
umm when i got my server i didnt get any plugins
also what do i write in the desc and the subject?
Lol dont think cows are the issue. When i joined i seen that you had crashing issues but i also seen that you said you had a server and it wasnt there. Im sorry if i have this all wrong. For the crash issue if i can have the log i can see the possible cause and resolve it. With not able to seevthe server on your panel you will need support to do that.
the main problem is nothing shows up in control panel
Hey, is it possible to upgrade my server to another plan?
coz maybe after the problem is solved i can upgrade and it might be better
Sure you can. Go to Client Area the "Services" then "My Services" go to ACTIVE then below the picture go to Upgrade and select your new server plan.
ok but how do i get the things to show up in the control panel, because i just want it to be over and done with
I have pm'ed you.
weve been trying all day and its nearly edging into night time, or wherever you are in australia