My friend can't connect to the server: "Internal Exception: java.io.IOException"

Discussion in 'Help Desk' started by BinaryVigilante, Apr 13, 2019.

  1. BinaryVigilante

    BinaryVigilante New Member

    Joined:
    Apr 13, 2019
    Messages:
    1
    Likes Received:
    0
    Hello

    I got a Minecraft server up and running here, installed our custom modpack, and was running fine for the first couple of days but now when my friend tried to join they get this message:

    "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host"

    I know they have played on modded servers before without issues so it's not their internet connection, and it was working fine to being with. I have tried restarting the server and that didn't work.
     
  2. Kevin L

    Kevin L Support Coordinator
    Administrator

    Joined:
    Feb 5, 2014
    Messages:
    325
    Likes Received:
    27
    Hey BinaryVigilante!

    I am so sorry that you're experiencing this issue!
    We would love to investigate this further.

    To investigate this further, please private message me with the following information:

    1. Your server's IP address
    2. Your MCProHosting account email address
    3. Question: Is this issue currently occurring for only that friend, or is this also happening to others?

    Once we have this information, we will do our absolute best to help you further!

    Best Regards,
    Kevin L.
     

Share This Page

  • About Us

    MCProHosting is the world's largest and leading server provider founded in 2011. Our mission is to provide top-quality support and premium services backed by a committed group of individuals who work to ensure your experience is nothing but the best.

    We have provided services to over 550,000 satisfied clients worldwide by exceeding the industry standard and with our passion to develop the community for the better. We keep this mentality every day as we move forward and expand our family.
  • Follow us on Twitter!