My friend can't connect to the server: "Internal Exception:"

Discussion in 'Help Desk' started by BinaryVigilante, Apr 13, 2019.

  1. BinaryVigilante

    BinaryVigilante New Member

    Apr 13, 2019
    Likes Received:

    I got a Minecraft server up and running here, installed our custom modpack, and was running fine for the first couple of days but now when my friend tried to join they get this message:

    "Internal Exception: An existing connection was forcibly closed by the remote host"

    I know they have played on modded servers before without issues so it's not their internet connection, and it was working fine to being with. I have tried restarting the server and that didn't work.
  2. Kevin L

    Kevin L Support Coordinator

    Feb 5, 2014
    Likes Received:
    Hey BinaryVigilante!

    I am so sorry that you're experiencing this issue!
    We would love to investigate this further.

    To investigate this further, please private message me with the following information:

    1. Your server's IP address
    2. Your MCProHosting account email address
    3. Question: Is this issue currently occurring for only that friend, or is this also happening to others?

    Once we have this information, we will do our absolute best to help you further!

    Best Regards,
    Kevin L.

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