PENDING No ticket respons

Discussion in 'Help Desk' started by Flitzx, Jan 30, 2016.

  1. Flitzx

    Flitzx New Member

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    It have been 48h and still no respons on my ticket. Can someone help me?
    Ticket id: 446051
     
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  2. jacksharkben

    jacksharkben Well-Known Member

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    Only @TylerD can help you. What do you need?
     
  3. Flitzx

    Flitzx New Member

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    I wanted my money back but as soon as i said it they stopped responding to my ticket
     
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  4. jacksharkben

    jacksharkben Well-Known Member

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    Does it say ticket closed
     
  5. Flitzx

    Flitzx New Member

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    No but 48h is still 48h and they said that i would get my money back as soon as i cancel my server which i did
     
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  6. jacksharkben

    jacksharkben Well-Known Member

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    Did you check what ever you bought It on
     
  7. Flitzx

    Flitzx New Member

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    What do you mean?
     
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  8. jacksharkben

    jacksharkben Well-Known Member

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    Did you buy it on a debit card?
     
  9. Flitzx

    Flitzx New Member

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    No, with my paypal
     
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  10. jacksharkben

    jacksharkben Well-Known Member

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    They don't accept paypal
     
  11. Flitzx

    Flitzx New Member

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    Never mind, i was thinking of my new service. Yes, i payed with
    my visa
     
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  12. jacksharkben

    jacksharkben Well-Known Member

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    Do you see a something that might be a refund from mcprohosting.

    And one more thing how long have you had the server for
     
  13. Flitzx

    Flitzx New Member

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    No, i have no incoming payments from anyone at this moment
     
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  14. jacksharkben

    jacksharkben Well-Known Member

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  15. Flitzx

    Flitzx New Member

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    I had the server for less than one day
     
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  16. jacksharkben

    jacksharkben Well-Known Member

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    Send in a ticket and ask for a refund one more time and send it to the sales department
     
  17. Flitzx

    Flitzx New Member

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    Will do and hope for the best and thanks btw :D
     
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  18. ChrisC

    ChrisC Forum Moderator
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    When you cancel your server you may have a option to cancel the server now or after the payed month. You will need to terminate it now for the refund. If you payed your server with paypal it may take couple of days for paypal to add it to the account. After you have cancel the server inform them that you have done so so they can take the next step.
     
  19. Gerard van Schip

    Gerard van Schip New Member

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    Just curious, why cancel after just 1 day?
     

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