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Discussion in 'Help Desk' started by Flitzx, Jan 30, 2016.
It have been 48h and still no respons on my ticket. Can someone help me?
Ticket id: 446051
Only @TylerD can help you. What do you need?
I wanted my money back but as soon as i said it they stopped responding to my ticket
Does it say ticket closed
No but 48h is still 48h and they said that i would get my money back as soon as i cancel my server which i did
Did you check what ever you bought It on
What do you mean?
Did you buy it on a debit card?
No, with my paypal
They don't accept paypal
Never mind, i was thinking of my new service. Yes, i payed with
Do you see a something that might be a refund from mcprohosting.
And one more thing how long have you had the server for
No, i have no incoming payments from anyone at this moment
I had the server for less than one day
Send in a ticket and ask for a refund one more time and send it to the sales department
Will do and hope for the best and thanks btw
When you cancel your server you may have a option to cancel the server now or after the payed month. You will need to terminate it now for the refund. If you payed your server with paypal it may take couple of days for paypal to add it to the account. After you have cancel the server inform them that you have done so so they can take the next step.
Just curious, why cancel after just 1 day?