PENDING Server Keeps Crashing for Me Despite the Host

Discussion in 'Help Desk' started by NamesDontExist, Dec 30, 2018.

  1. NamesDontExist

    NamesDontExist New Member

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    Me and my friend who live in the same city are using the server hosting website Aternos.org to play on a server we made, with me hosting it, but I am constantly getting kicked with a different disconnect message each time. I checked the server console on the website, and each time I was kicked, the log said "Can't keep up! Is the server overloaded? Running 2020ms or 40 ticks [usually around 40] behind".


    I made my friend host the server instead by logging into my Aternos account and hosting it from their computer, and I am still getting kicked while they are not. They have a windows 7 laptop and I have a windows 10 desktop.


    I tried turning down all my settings despite my fps already being very high (around 100), and same issue. My friend's frame rate is around 30 fps typically, yet they don't get kicked.


    This only seems to happen with this specific server, single player works fine and so far other players (including the mega giant Hypixel) work perfectly fine. No matter who hosts it or how smoothly it runs for me, I'm always getting kicked and it only seems to be this server.


    I don't know much about how Minecraft servers function or computers in general, and my internet connections seems to be fine. Please help! I have looked through every video and forum ever!

    P.S. Not trying to advertise Atornos, just thought it is important to mention for the purpose of resolving the issue.

    EDIT: The same thing appears to be happening on hypixel, and probably any server now.

    Server log:

    [23:11:59] [Server thread/INFO]: NamesDontExist left the game
    [23:12:04] [User Authenticator #16/INFO]: UUID of player NamesDontExist is aa049078-f73c-429a-86b6-d850a95910dd
    [23:12:05] [Server thread/INFO]: NamesDontExist[/173.176.103.191:57955] logged in with entity id 62405 at (-704.2623310369139, 67.0, 309.7648679318236)
    [23:12:05] [Server thread/INFO]: NamesDontExist joined the game
    [23:13:29] [Server thread/INFO]: NamesDontExist lost connection: Disconnected
    [23:13:29] [Server thread/INFO]: NamesDontExist left the game
    [23:13:36] [User Authenticator #17/INFO]: UUID of player NamesDontExist is aa049078-f73c-429a-86b6-d850a95910dd
    [23:13:36] [Server thread/INFO]: NamesDontExist[/173.176.103.191:57957] logged in with entity id 64267 at (-683.7208792864313, 64.0, 341.6866990680901)
    [23:13:36] [Server thread/INFO]: NamesDontExist joined the game
    [23:13:39] [Server thread/INFO]: NamesDontExist lost connection: Disconnected
    [23:13:39] [Server thread/INFO]: NamesDontExist left the game
    [23:13:45] [User Authenticator #18/INFO]: UUID of player NamesDontExist is aa049078-f73c-429a-86b6-d850a95910dd
    [23:13:45] [Server thread/INFO]: NamesDontExist[/173.176.103.191:57959] logged in with entity id 64390 at (-683.7208792864313, 64.0, 341.6866990680901)
    [23:13:45] [Server thread/INFO]: NamesDontExist joined the game
    [23:14:23] [Server thread/INFO]: Saving the game (this may take a moment!)
    [23:14:23] [Server thread/INFO]: Saved the game
    [23:15:05] [Server thread/INFO]: NamesDontExist lost connection: Disconnected
    [23:15:05] [Server thread/INFO]: NamesDontExist left the game
    [23:15:10] [User Authenticator #19/INFO]: UUID of player NamesDontExist is aa049078-f73c-429a-86b6-d850a95910dd
    [23:15:10] [Server thread/INFO]: NamesDontExist[/173.176.103.191:57963] logged in with entity id 65751 at (-700.3561546564372, 66.9375, 312.7963677310388)
    [23:15:10] [Server thread/INFO]: NamesDontExist joined the game
    [23:15:19] [Server thread/INFO]: NamesDontExist lost connection: Disconnected
    [23:15:19] [Server thread/INFO]: NamesDontExist left the game
    [23:15:25] [User Authenticator #20/INFO]: UUID of player NamesDontExist is aa049078-f73c-429a-86b6-d850a95910dd
    [23:15:25] [Server thread/INFO]: NamesDontExist[/173.176.103.191:57965] logged in with entity id 65842 at (-688.3000000119209, 68.0, 317.4124053723665)
    [23:15:25] [Server thread/INFO]: NamesDontExist joined the game
    [23:16:49] [Server thread/INFO]: NamesDontExist lost connection: Disconnected
    [23:16:49] [Server thread/INFO]: NamesDontExist left the game
    [23:16:55] [User Authenticator #21/INFO]: UUID of player NamesDontExist is aa049078-f73c-429a-86b6-d850a95910dd
    [23:16:55] [Server thread/INFO]: NamesDontExist[/173.176.103.191:57970] logged in with entity id 67111 at (-699.0805986321017, 66.9375, 312.9755418371282)
    [23:16:55] [Server thread/INFO]: NamesDontExist joined the game
    [23:17:13] [Server thread/INFO]: NamesDontExist lost connection: Disconnected
    [23:17:13] [Server thread/INFO]: NamesDontExist left the game
    [23:17:19] [User Authenticator #22/INFO]: UUID of player NamesDontExist is aa049078-f73c-429a-86b6-d850a95910dd
    [23:17:19] [Server thread/INFO]: NamesDontExist[/173.176.103.191:57973] logged in with entity id 67366 at (-696.5, 69.0999984741211, 317.5)
    [23:17:19] [Server thread/INFO]: NamesDontExist joined the game
    [23:19:19] [Server thread/INFO]: NamesDontExist lost connection: Timed out
    [23:19:19] [Server thread/INFO]: NamesDontExist left the game
    [23:19:23] [Server thread/INFO]: The player idle timeout is now 10 minutes
    [23:19:23] [Server thread/INFO]: Saving the game (this may take a moment!)
    [23:19:23] [Server thread/INFO]: Saved the game
    [23:19:25] [User Authenticator #23/INFO]: UUID of player NamesDontExist is aa049078-f73c-429a-86b6-d850a95910dd
    [23:19:25] [Server thread/INFO]: NamesDontExist[/173.176.103.191:57978] logged in with entity id 70173 at (-697.4151305635373, 63.038681768040796, 285.35840654023906)
    [23:19:25] [Server thread/INFO]: NamesDontExist joined the game
    [23:20:07] [Server thread/INFO]: NamesDontExist lost connection: Disconnected
    [23:20:07] [Server thread/INFO]: NamesDontExist left the game
    [23:21:01] [Server thread/WARN]: Can't keep up! Is the server overloaded? Running 3265ms or 65 ticks behind
    [23:21:21] [Server thread/WARN]: Can't keep up! Is the server overloaded? Running 4856ms or 97 ticks behind
    [23:21:25] [Server thread/INFO]: CopperAura lost connection: Disconnected
    [23:21:25] [Server thread/INFO]: CopperAura left the game
     
    #1 NamesDontExist, Dec 30, 2018
    Last edited: Dec 30, 2018
  2. Kevin L

    Kevin L Client Relations Coordinator
    Administrator

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    Hey NamesDontExist!

    I am so sorry to hear you're having these issues!

    It sounds like you are losing connection to servers. I would recommend looking into your internet connection stability to see how your internet is running. If your internet is unstable, contact your internet service provider and they can assist you with this! If you find that your internet connection is not the issue, try using a different device instead to see if you can connect properly using that.

    Quite often, these issues stem from your internet service provider or the specific device you're using.
    Please give those suggestions a try and let us know if you need any further assistance!

    Best Regards,
    Kevin L.
     
    #2 Kevin L, Dec 31, 2018
    Last edited: Jan 1, 2019
  3. NamesDontExist

    NamesDontExist New Member

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    It is definitely not my internet, I tested the speed and it in incredibly fast and can handle many devices being used extensively at once. I have no idea what else I can possibly do, I have tried everything.
     
  4. Kevin L

    Kevin L Client Relations Coordinator
    Administrator

    Joined:
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    Hey NamesDontExist!

    I would like to have you run some tests to further find this issue!
    Please message me with the following information:

    1. Open a command prompt on your PC and type this command:
    ping <your server IP address without the port>

    Please provide me with the output of that command.

    2. Please provide me with your server's full IP address.

    Do not post that information in this thread. Please ensure you message me.
    This is to protect your privacy.

    Once you do so, we would love to help you further!

    Best Regards,
    Kevin L.
     

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