Server not Created

Discussion in 'Help Desk' started by matteo27, Jun 20, 2019.

  1. matteo27

    matteo27 New Member

    Jun 20, 2019
    Likes Received:
    I just bought a package hoping it would be activated instantly, even recieved the payment invoice but my account is not yet active.

    I've pinged the guys at the live chat but they said they couldn't do anything other than to ping someone else to have a look at it.

    It's already been 1 hour since I opened the support ticket and I still haven't heard anything. I hope that I won't have to wait for over 24 hours as I will also have to ask for a refund.
  2. Kevin L

    Kevin L Support Coordinator

    Feb 5, 2014
    Likes Received:
    Hey Matteo!

    I am so sorry you experienced these issues!
    If your server still hasn't been created, please send me a private message with your account email address I will investigate your account further!

    I look forward to hearing from you!

    Best Regards,
    Kevin L.

Share This Page

  • About Us

    MCProHosting is the world's largest and leading server provider founded in 2011. Our mission is to provide top-quality support and premium services backed by a committed group of individuals who work to ensure your experience is nothing but the best.

    We have provided services to over 550,000 satisfied clients worldwide by exceeding the industry standard and with our passion to develop the community for the better. We keep this mentality every day as we move forward and expand our family.
  • Follow us on Twitter!