PENDING Your node is currently experiencing problems and may be unavailable

Discussion in 'Help Desk' started by Cedrick Corrales, Mar 15, 2019.

  1. Cedrick Corrales

    Cedrick Corrales New Member

    Mar 15, 2019
    Likes Received:
    Help guys, it's been 4 hours and I've submitted 2 tickets regarding this. I only need my world back. I have Node 303, HKG.
  2. Kevin L

    Kevin L Client Relations Coordinator

    Feb 5, 2014
    Likes Received:
    Hey Cedrick!

    I am so sorry that you experienced these issues!
    Currently, our System Admins are aware of an issue with our Hong Kong location and they are currently working to get this resolved.

    Your server data is safe and you will be able to access your server files once your node is back online.
    We will work to get this repaired as soon as possible and then we will respond to your ticket!

    If you have any further questions or issues, please let us know and we would love to help!

    Best Regards,
    Kevin L.

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